We are looking for an enthusiastic and client-focused Customer Success Intern to join our team at Posrent. In this role, you will be the front-line champion for our restaurant, café, and retail partners—helping them onboard smoothly, adopt key product features, and overcome day-to-day operational hurdles.

If you enjoy interacting with people, learning modern cloud software, and want hands-on experience in customer success within a high-growth SaaS environment, this internship is built for you.

Responsibilities

Assist with customer onboarding and product walkthroughs.
Answer basic questions about billing and order-management features.
Record feedback, issues and feature requests.
Follow up with customers after onboarding.
Coordinate with support and product teams to resolve problems.

Requirements

Clear communication and a customer-first mindset.
Comfortable learning software products.
Good follow-up and organizational skills.
Basic computer proficiency; freshers are welcome.

Skills

Customer Onboarding Product Walkthroughs Client Communication Problem Solving Customer Relationship Management (CRM)Active Listening Issue Tracking & Escalation Basic Troubleshooting SaaS & Cloud POS Workflows Feedback Collection

Benefits

Monthly stipend (₹12,000 – ₹15,000)
Hands-on SaaS & product operations experience
Direct mentorship from core product and tech leadership
Certificate of completion and professional letter of recommendation
Pre-Placement Offer (PPO) potential based on performance
Collaborative and fast-paced startup work environment

Posrent

India11-50 peopleFood & Beverage - Restaurant SaaS

About Us

Posrent builds modern, web-first point of sale and management software designed for restaurants, cafés, and food outlets. Its flagship platform, POS Pro, allows food and beverage operators to run their entire front-of-house from table management and order taking to GST-compliant billing, direct USB thermal receipt printing, and staff accountability directly from a web browser on any phone, tablet, or PC without complex installations.

What We Do

Unified Front of House: Streamline dine-in, takeaway, and online orders with real-time floor plans and table tracking.
Frictionless Billing: Instant GST invoicing, itemized receipts, and native USB printer integration without print servers or extra drivers.
Role-Based Staff Management: Individual accounts, shift tracking, and full accountability across every order.
Multi-Outlet Control: Centralized oversight that keeps menus, staff, and daily books cleanly separated across multiple locations under one login.

Why Join Us

We are solving real operational friction for food service operators by replacing chaotic paper slips and fragmented tools with fast, reliable, and beautifully intuitive software. We value straightforward problem solving, practical technology, and an environment where high-impact work directly improves how hospitality businesses run every day.

View company profile Visit website ↗